Terms and Conditions

Canada Sales Only

Extreme PC sells and ships products to Canada. Sorry, no other international orders are accepted at this time.

Orders & Prices

Prices shown on the Extreme PC's web site do not include shipping and handling. The prices do not include taxes. Buyer must pay all applicable federal, provincial and other government taxes. Exemption certificates must be presented prior to shipment if they are to be honored.

 

Returns and Cancellations

You may return Extreme PC products purchased directly from www.extreme-pc.ca in accordance with Extreme PC's Return and Cancellation Policy, which may be viewed at the following URL: https://extreme-pc.ca/warranties-returns. Please keep in mind that, among other things, you: (a) must contact us directly before you attempt to return the product; (b) must return the product to us in its original or equivalent packaging; and (c) are responsible for risk of loss and shipping and handling fees for returning or exchanging product. Additional fees may apply.

Custom System Builds

Custom system configurations are subject to change due to stock and quick turn around times. If a component goes out of stock during the purchasing process, it may be replaced with a model of equal or better value. This could mean a different brand with identical or superior specifications.

All unpaid invoices shall bear interest at an amount equal to 2% per month commencing upon the date payment is due. Prices, specifications and availability can change without notice. The price charged for an order will be the price in effect at the time the order is made.

Delivery Times & Shipping

We ship small items across Canada and USA via Canada Post Xpresspost and Expedited services. Xpresspost delivers the next business day locally and regionally, and 2 business days nationally between most major Canadian centers. The rates are estimated automatically using our server's direct link to Canada Post price matrix.

If I order more than one product, do I have to pay for shipping on each of the items?

We calculate shipping and handling costs by shipment. If one of your items happens to be backordered at the time of your order, you will have the choice to wait for one shipment or split your order into multiple shipments.

Can I order a product and ask you to ship it to someone else?

Please enter the address where you want your product delivered, in the "Ship to" portion of the checkout process. For your protection, credit card orders shipping to an address other than the credit card billing address will be subject to a fraud screening process. Please make sure the "Ship to" address is listed with your credit card company as "Alternative shipping address". You can do so, by calling the 1800 number on the back of your credit card and letting them know your new "ship to" address. Your credit card company will allow you to store up to ten (10) "ship to" address. This will ensure prompt shipment and no processing delays. We cannot ship products to an address that is not listed with your credit card company.

Shipping & Associated Risks During Transport

When products are shipped to you by common carrier, Extreme PC's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of liability provided by the common carrier's terms and conditions of carriage. You may wish to instruct Extreme PC to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by clicking "Add Insurance" check box in the checkout section when placing your order with Extreme PC.

 

Online and Phone Ordering - Payment Options

  • Extreme PC accepts the following methods of payment:

  • VISA

  • MasterCard

  • Certified Cheque / Money Order

  • Paypal - Please send payments to: paypal@extreme-pc.ca

  • Bank Wire Transfer - Please contact us to receive the information for this method of payment.

  • INTERAC e-Transfer – Please e-mail your payment to: sales@extreme-pc.ca

    We are setup for auto deposit.  No passwords are required. Give us a call if you have a question on how to complete Interac e-transfer from your computer or cell phone. 

Bank Wire Transfer Guidelines - To ensure the fastest processing of your order from our side, we would ask you to pay attention to the following guidelines:

Please make sure that your first and last name is transferred with the transaction, as well as your order number, which you find in the email we sent you. If you did not receive the email, you can check your order in "my account" at any time online on www.extreme-pc.ca

Please enter the exact amount of your invoice. If the amount doesn't match your invoice, your payment can’t be automatically processed and might get delayed.

Please transfer the whole sum in one payment. Separate payments would also lead to a longer processing time.

Please make sure that the costs of your transfer are paid by yourself and not by the recipient. Do not choose the option to divide and share the costs with the recipient and please ask your bank assistant to make sure of that.

Financing Terms and Conditions

https://www.equilease.com/terms-conditions/

 

Legal

You acknowledge that the purchased goods licensed or sold under these Terms, and the transaction contemplated by this Agreement, which may include technology and software, are subject to the customs and export control laws and regulations of Canada, and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. Further, under Canadian law, the goods shipped pursuant to these Terms may not be sold, leased, or otherwise transferred to restricted countries or utilized by restricted end-users or an end-user engaged in activities related to weapons of mass destruction, including activities related to the design, development production or use of nuclear weapons, materials, facilities, missiles or the support of missile projects, and chemical or biological weapons. You agree not to provide any written regulatory certifications or notifications on behalf of Extreme PC. Extreme PC has not tested Products for use in high-risk activities including any life sustaining, chemical, or mission critical use.

EXTREME PC WILL NOT HAVE ANY LIABILITY FOR ANY DAMAGES ARISING FROM THE USE OF THE PRODUCTS IN ANY HIGH-RISK ACTIVITY, INCLUDING THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, MEDICAL SYSTEMS, LIFE SUPPORT OR WEAPONS SYSTEMS.